Winchester Housing Society is a small, charitable, social landlord in Winchester, UK

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Need Repairs?

Information on different types of repairs and the respective responsibilities of tenants and the landlord.

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Paying Rent

Advice on payment methods, how to avoid arrears, and what to do if you do get into arrears.

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Providing good quality, affordable, family homes in Winchester

The Society was founded in 1911 and has been providing homes in Fulflood, Winchester since 1912.  We still own the same family houses today, as well as a small number of flats for older people.  The Society has charitable aims, and is a registered society under the Co-operative and Community Benefit Societies Act 2014.  It’s activities are regulated by the Regulator of Social Housing; we are a private registered provider (PRP).  The Committee of Management is a group of voluntary people who give their time and expertise to oversee the Society’s work, which is carried out day to day by a small team of experienced staff and specialist contractors.

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Latest Announcements

Holiday reminders - taps and pipes | 22nd May 2025

 

When you return to your home after a holiday or other absence, it is a good idea to run your taps to refresh and flush through water that has been standing in pipes or appliances. A regular wipe or brush to prevent scale build-up is also useful for taps and shower heads, and use of normal household descaling products where necessary.

What if I can't pay my water bill? | 6th March 2025

Water companies provide a range of support for customers who might have difficulty paying their water bills.  If this is you, check out information on the Southern Water website to see if you are eligible for help.  Schemes include special lower pricing for people on low incomes, instalment plans to spread your water bills, debt advice if you are already behind with payments, and other advice.

Smart Meters | 19th September 2024

Energy companies may offer our tenants the chance to have a smart meter fitted.  Our tenants can choose whether to have one or not and are encouraged to let the Society know about any changes planned to gas or electricity meters. We may be able to advise if you are worried about it.  If a meter is changed by a power company, all gas and electric supplies should be fully operational before the installer leaves, and your boiler should also work as normal.  Meter installers should be Gas Safe registered so they can ensure your meter installation goes smoothly.  You can find more information and advice at  Getting a smart meter installed - Citizens Advice .

Smoke and fire risks | 5th July 2023

People spend more time outdoors, and have windows open, in warm summer weather.  Please be considerate of neighbours if you are planning barbecues, or simply smoking or vaping outdoors where fumes may be very noticeable and cause difficulty and fire risk.  Winchester City Council has this guidance for city residents wherever they live https://www.winchester.gov.uk/environment/nuisance/bonfires .  Electrical charging of e-scooters and bikes, vapes and other devices, is also a potential fire risk, especially if your escape route could be blocked.  Find more guidance here from Royal Berkshire Fire & Rescue Service  https://www.rbfrs.co.uk/latest-news/2023/safety-advice-for-e-bikes-and-e-scooters/

Our New Name | 28th July 2022

We are gradually making changes to our website, letters, signs and other media, to introduce our shorter trading name Winchester Housing Society.  There is more information about this in the Annual Report recently delivered to all Society homes.   (You can also find a copy of the Report in our document archive here). There are no changes to any of our services, tenancies or contact details, which all continue as usual.

Water matters | 24th May 2022

Do you know where your water meter is located?  If you are not sure how to access it or take a reading, please ask us for help.  We can also help you find the external valve to turn off your water.  It is a good idea to check your meter a few times a year (note the readings in your diary), so you can compare it to any billing information sent to you by Southern Water.  If you don’t know if you have a meter, ask us to help you look (and have your most recent Water bill available for us to see).  Do you know where your indoor water stop cock is located so that you can easily turn off your water in an emergency if you need to?  Please ask us about that too if you are unsure, or if you would like it checked or cannot turn it.

Decorating and mobility | 7th April 2022

The Society can offer help to any of our tenants who through age, reduced mobility or similar reasons would now find it difficult to maintain a good standard of decoration inside their home.  We can also install grab rails and handles to help give you more stability.  If you would like to talk with us about help of this kind, please get in touch.

Public Access Defibrillator | 29th March 2022

This week we are installing a public access defibrillator outside at Ronald Bowker Court.  It will be registered with the 999 network and can be used by anyone in a cardiac emergency (no training necessary), ideally alongside CPR.  The defibrillator has been provided by the Society and the Tenants' Association, particularly to celebrate Richard Steel's chairmanship of WWMHS until his retirement in 2019.  Please watch this space for further details.

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Managing our properties
for over 100 years

The Society has provided homes for local people during two world wars in 1914/18 and 1939/45, seen in the Millennium in Year 2000, and our latest challenge is Covid-19 from 2020.  Originally our houses had no indoor bathrooms or central heating, which were added many years ago as major modernisation projects.  Windows, doors, roofing, kitchens, and electrical installations have all been maintained and replaced several times in the history of each house, and the allotment areas on the estate were redeveloped to provide new flats and pathways.  Our next decades will see us address the need to reach the UK’s zero carbon targets, and national initiatives such as the adoption of electric cars.

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Have an Enquiry?

Need to get in touch? Got an idea for how we can improve our services? Want to find out more information about Winchester Housing Society? Contact us, and we will get back to you as soon as possible.

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Submit a Repair Request

Do you have a maintenance issue you wish to submit? Use the repair request form to submit details of your issue so we can make sure the right person is contacted to deal with the problem.

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