Because the Society does not have enough housing to help everyone who asks us, we maintain a list of applicants (a Waiting List) which we review each time one of our homes falls vacant. Our charitable aims mean that not everybody is eligible to make an application. If we receive an enquiry about housing from you, the first step we have to take is to establish whether you are eligible to apply to WHS (see below – Eligibility). Then, if eligible, we would ask you to complete our application form, which gathers more information about your circumstances and allows us to find out whether we own any housing that might be suitable for you and your household should a vacancy arise. Sometimes, we discover that we will never be able to help – for instance, if the enquiry is from a large household of more than 5 people, we would never be able to help as we do not own any housing large enough.
Once an application has been accepted onto our waiting list, it will be considered alongside all the other applications on the list, each time a vacancy arises. We do not use a bidding system for our properties. If your circumstances have changed since you completed your application form, we need to know the new details – for instance, the arrival of a new baby, or a change of address. We do try to contact applicants if we have not heard from them for some time, but it would be your responsibility as an applicant to keep the Society informed of any changes in your circumstances or contact details. We will not be able to offer housing to everyone who joins our waiting list.