Winchester Working Men’s Housing Society Limited is a small, charitable, social landlord in Winchester, UK

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Need Repairs?

Information on different types of repairs and the respective responsibilities of tenants and the landlord.

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Paying Rent

Advice on payment methods, how to avoid arrears, and what to do if you do get into arrears.

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Providing good quality, affordable, family homes in Winchester

Winchester Working Men’s Housing Society (WWMHS) was founded in 1911 and has been providing homes in Fulflood, Winchester since 1912.  We still own the same family houses today, as well as a small number of flats for older people.  The Society has charitable aims, and is a registered society under the Co-operative and Community Benefit Societies Act 2014.  It’s activities are regulated by the Regulator of Social Housing; we are a private registered provider (PRP).  The Committee of Management is a group of voluntary people who give their time and expertise to oversee the Society’s work, which is carried out day to day by a small team of experienced staff and specialist contractors.

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Latest Announcements

Christmas Good Wishes | 24th December 2021

From all of us at WWMHS, we wish all our residents a peaceful and happy Christmas and New Year.

The emergency repair phone numbers are available over Christmas if you have a genuine emergency.  Other repair needs over Christmas can be reported using the repairs@ email address or "Request a Repair" website form for our attention on a working day, or by these methods and our mobile phone numbers in the New Year.

Please report your routine repair needs to us | 9th December 2021

If you have a repair need or problem with your property, please continue to contact us at the Society in the usual ways explained in our Repairs section, including after the additional Covid restrictions are introduced across England in the new few days (December 2021).  We always do our best to help.  Use our repairs@ email address, complete one of our website Request a Repair forms, or ring Pete on 07884 248380.  (For emergencies only, use direct contractor numbers). Please be aware however, that we have current reports from our regular contractors and maintenance engineers, that they are experiencing increasing pressure on staffing and supplies because of higher numbers of positive Covid tests.  Many of our tenants and their families are also experiencing this, and having to postpone non-essential visits and repairs.  We always prioritise the most essential jobs, and apologise if some other repairs have longer waiting times than usual or require rescheduling.

Advice About Fuel Costs | 24th November 2021

If you would like advice and support about fuel costs (including electricity and gas), the Connect For Help organisation may be able to help you.  Check their website to see if you are eligible for advice, by telephone or by applying online.  Other sources of help are your current gas or electricity providers, who may have schemes to help customers who are struggling to pay their bills, or the Citizens Advice Bureau.

Preparing your home for Winter | 26th October 2021

  • Check your windows and doors, lubricating hinges/catches (WD40 will do) to help proper closing and minimise draughts.
  • Keeping rooms at minimum 18 degrees centigrade will help prevent damp and mould.  If you need help setting your heating timer and thermostat, please ask us.
  • Keep drains and vents clear of leaves and autumn debris; this helps prevent flooding, damp and mould.
  • If you have an outside tap, drain it down for Winter.  Our Property Manager, Pete Lillywhite, can advise more on this.
  • Report leaks or drips so they can be reviewed and fixed, as these may get worse in cold weather.
  • Check that your bathroom extract fan works, and use it, to help remove moist air after baths and showers.  Opening the window for 10/15 minutes is also advisable, making sure to close it afterwards so the space can heat up again.
  • In case of power cuts or heating breakdowns, have a torch and a plug-in heater available in case you need them.  We will attend urgent breakdowns as quickly as we can, but sometimes a delay will be inevitable so it helps to be prepared.

Zero Carbon Homes | 21st October 2021

The UK has an aim to eliminate or greatly reduce the amount of carbon dioxide produced by the way we live and work, by the year 2050.  The Society remains responsible for the building structures and heating installations in WWMHS homes and will assess the new technologies and choices that are developed in the coming years, so we can play our part towards meeting these important climate control and energy aspirations.

Society rents in 2022 | 20th October 2021

From 6th February 2022, all rents charged by WWMHS will increase by 1.5%, in line with the national guidance given by the Regulator of Social Housing.  As usual, we will write individually to all our tenants before Christmas, setting out what this means for each household.  Anyone in receipt of benefit payments will need to advise the relevant authority about the change, so their benefit amount can be adjusted if necessary.

Gas Safety Checks | 13th May 2021

Please be aware that the Society has decided to bring forward annual boiler service and gas safety checks on a number of homes on the estate from the autumn / winter months to the summer.  The purpose of this is to free up time with our gas and heating contractor during the winter to attend call-outs rather than taking up valuable time undertaking servicing. You will be advsied if your home is affected.

The outcome should be better response times to breakdown and repairs during the winter months for our tenants.

If you haven’t already been contacted by them, Gascare will call you to arrange a suitable time.


Telling Us Your Covid Status | 5th May 2021

Please continue to tell us your Covid-19 status if you are arranging or expecting a maintenance visit.  If somebody in your household is ill with Covid-19, has had a positive test, or is isolating, we need to know.  This is so the visit can be planned safely, or postponed if that is more appropriate.

Tree Planting In Milverton Road | 5th May 2021

We are delighted that the Highways Authority, Hampshire County Council, plans to plant suitable trees on the grass verges by Society homes in Milverton Road later in 2021.  These will include flowering cherries, hawthorn, gingkos and maples.  You can help by giving the trees a weekly bucket of water in dry weather.

Contacting Society Staff | 16th April 2021

Society staff work remotely most of the time and occasionally use the small office behind Ronald Bowker Court.  Please contact us if you need to, using mobile phone numbers and email (Sally, Pete and Fiona) to help us reply to you more quickly. We can help you with repair and maintenance advice, or with anything to do with your tenancy that you may be worried about.

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Managing our properties
for over 100 years

The Society has provided homes for local people during two world wars in 1914/18 and 1939/45, seen in the Millennium in Year 2000, and our latest challenge is Covid-19 from 2020.  Originally our houses had no indoor bathrooms or central heating, which were added many years ago as major modernisation projects.  Windows, doors, roofing, kitchens, and electrical installations have all been maintained and replaced several times in the history of each house, and the allotment areas on the estate were redeveloped to provide new flats and pathways.  Our next decades will see us address the need to reach the UK’s zero carbon targets, and national initiatives such as the adoption of electric cars.

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Have an Enquiry?

Need to get in touch? Got an idea for how we can improve our services? Want to find out more information about Winchester Working Men’s Housing Society? Contact us, and we will get back to you as soon as possible.

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Submit a Repair Request

Do you have a maintenance issue you wish to submit? Use the repair request form to submit details of your issue so we can make sure the right person is contacted to deal with the problem.

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