Making a Complaint
At WHS, we always try our best to do the right thing. Sometimes you may feel we haven’t succeeded.
If that happens, please tell us, so we can try to put it right.
The Housing Ombudsman defines a complaint as “an expression of dissatisfaction, however made, about the standard of service, actions or lack of action by the organisation, its own staff, or those acting on its behalf, affecting any individual resident or group of residents.” If you have something like this that you want to tell us about, here is what you should do: